Privacy Policy Stellar Suds ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices. 1. Information We Collect We collect information you provide directly — your name, email, phone number, address, vehicle details, and payment information when you book a service or sign up for a membership. We also collect information automatically when you visit our website (e.g., pages visited, device information, approximate location). 2. How We Use Your Information We use your information to: - Process bookings and payments - Communicate with you about your appointments - Send service updates, receipts, and (with your consent) promotional messages - Improve our services and website - Comply with legal obligations 3. Sharing We do not sell your personal information. We share information with: - Payment processors (e.g., Stripe) to handle transactions - Service providers who help us operate our business (e.g., scheduling, email delivery, SMS delivery) - Law enforcement or other authorities when required by law 4. Cookies and Tracking Our website uses cookies and similar technologies to remember your preferences and analyze site usage. You can disable cookies in your browser, though some features may not work as expected. 5. Data Retention We retain your information as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time by contacting us. 6. Your Rights Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain uses. To exercise these rights, contact info@getstellarsuds.com. 7. Children Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors. 8. Changes We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date. 9. Contact Questions about this Privacy Policy or your data? Reach us at info@getstellarsuds.com. SMS / Text Messaging Stellar Suds texts you only after you opt in by checking an SMS consent box on one of our forms (for example our contact, careers, claim or account sign-up forms), by requesting a sign-in code, or by texting START. Consent is not a condition of purchase. We may send: - Portal sign-in codes you request - Account and membership notices (renewals, payment problems, changes) - Receipts - Damage-claim updates - Hiring and job-application updates, if you apply to work with us - Offers and promotions, only if you separately opt in to marketing texts Message frequency varies (marketing texts: up to 8 per month). Message and data rates may apply per your wireless carrier's plan. Carriers are not liable for delayed or undelivered messages. Reply STOP to any message to opt out; you will get one confirmation and no further texts. Reply HELP for help. Reply START to resume account texts (offers need a new opt-in). For help, contact us at info@getstellarsuds.com. Mobile information and SMS opt-in data/consent will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. We share your number only with the service providers that deliver our messages (such as our SMS delivery vendor), and only to deliver the messages you agreed to receive.