Privacy Policy

Effective Date: May 1, 2025

Stellar Suds Mobile Wash ("Stellar Suds," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

Information We Collect

We may collect the following information:

Personal Information

Name
Phone number
Email address
Service address
Vehicle details
Payment information

Service Information

Appointment dates and times
Service history
Customer notes

Technical Information

IP address
Browser type
Device information
Website usage data
Location data (when permitted)

Marketing Preferences

SMS opt-in or opt-out status
Email subscription preferences

How We Use Your Information

We use your information to:

Schedule and perform services
Process payments and send receipts
Provide customer support
Send appointment reminders
Send membership and loyalty updates
Send promotional messages (with consent)
Improve our website and services
Comply with legal requirements

SMS Communications & Consent

By providing your phone number through our website booking forms, membership enrollment, keyword opt-in (such as texting “SUDS”), or in-person transactions, you provide express written consent to receive SMS messages from Stellar Suds Mobile Wash.

Consent to receive SMS messages is not a condition of purchase.

Messages may include:

Appointment confirmations and reminders
Service updates
Membership notifications
Loyalty rewards
Payment alerts
Promotional offers

Message frequency varies.
Message and data rates may apply.

You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or email Info@getstellarsuds.com.

We do not sell or share your mobile phone number with third parties for marketing purposes.

How We Share Information

We do not sell your personal information.

We may share information with trusted providers necessary to operate our business, including:

Payment processors (e.g., Stripe)
SMS communication providers (e.g., Twilio)
Scheduling and CRM platforms
Website hosting providers
Legal authorities if required by law

All providers are expected to protect your data.

Data Security

We implement reasonable safeguards to protect your information. However, no system is completely secure.

Your Rights

You may:

Request access to your data
Request corrections
Opt out of marketing communications
Request deletion of your data (subject to legal obligations)

To make a request, contact:
Info@getstellarsuds.com

Cookies

We may use cookies to improve website performance and user experience. You may disable cookies in your browser settings.

Children's Privacy

Our services are not intended for individuals under 16 years of age.

Updates to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page.

Contact Us

Stellar Suds Mobile Wash
Info@getstellarsuds.com
https://getstellarsuds.com